PB Teamwear FAQ - here are some commonly asked questions

Purchasing & Delivery

How long will my order take ?
Delivery period for our standard items is up to 21 days.
Should an item be out of stock, we will contact you to advise an estimated delivery date wherever possible.
Items with MTO or TM in the description are specially made to order items, we try to maintain a small stock for quick turnarounds.
Should a particular size have sold out, replacements stock will be ordered and may take 4-5 weeks to arrive.

What are your sizes ?
Each product has it's own sizing guide, please refer to the individual item for details.
As club product ranges are often created across a range of brands and manufacturers the sizing ratios across products may differ.

Returns Policy:
If the items doesn't fit can I return it ?
How do I return a faulty item ?

Our products are all personalised with club logo's, names etc.. and as such are non returnable, unless genuinely faulty.
Please see our RETURNS POLICY for full details.

How much is posting & packing ?
Carriage charges are calculated in the shopping cart.

Up to 200g £2.50 / 1kg £3.50 / 2kg £4.50 / 5kg £9.50.

As an example a standard tee shirt weighs approx 200g, polo shirt 250g and hoodie 500g.

Club Shop Set Up Process

How does it all work ?
PB Teamwear provides the opportunity for sports clubs to enjoy their own online shop.
With no investment, you can offer your members a professional looking shop containing high quality playing and training gear.
1. Simply choose your range from our catalogue
2. Supply your logo
3. We will create a presentation showing products, logo's and prices, then subject to approval set up the shop in our club shop section.
4. You advise club members of the service.
There are no set up fees or minimum orders.  Orders are shipped directly to club members.

What is the cash back scheme & do you offer any discounts ?
We offer a club cash back scheme, please see the How it Works page for details.

Are you able to print & embroider our logo, what do you need from us ?
Yes we have a wide range of options and will work with you to create the design you require.   Please email us a digital copy of the design to enable us to assess and discuss your options.